Fake data breach notifications. Despite the firm’s reputation, it failed to secure its database containing the personal data of those customers, according to reports. “The API key misconfiguration at issue has been running since Aug 9, 2018. Ledger said on Wednesday that its e-commerce database was hacked in late June, compromising about one million email addresses. Based in France, Ledger is the largest cryptocurrency hardware wallet company. Individuals who purchased a Ledger tend to have high net worth in cryptocurrencies and will now be subject to both cyber harassments as well as physical harassments on a larger scale than experienced before.”. What is a data breach? Do you offer bounties for finding bugs or weaknesses? Two days following the breach, Ledger filed a report with France’s Data Protection Authority, the CNIL, and by July 21, it had partnered with Orange Cyberdefense (OCD) to assess the damages. Start My FREE Data Breach Claim 100% Safe & secure, no win no fee check; We will put you in touch with the UK’s top data breach solicitors to help you get the compensation you deserve from guilty companies, strictly no win, no fee and it’s completely free to check. We immediately fixed this breach after receiving the researcher’s report and underwent an internal … Overall, Ledger accidentally exposed phone numbers and home addresses belonging to more than 270,0000 customers. Today, we are here to demystify and provide you, our fellow community members, with a thorough understanding of the situation. The API key has now been deactivated and is no longer accessible. Ledger said it was still confirming the details of the incident but admitted that the data “indeed could be the contents of our e-commerce database from June, 2020.” The leaked data, which was published on Raidforums, also includes names, physical addresses and phone numbers of Ledger customers, and appears to originate from a hack of Ledger’s e-commerce database in June. But not in time to prevent the rascals from accessing the lists and, … Scammers usually look to maximize their gains with the least amount of possible risk, thus we have not had any reports of physical attacks. If you have not received an email from Ledger, please check your spam folder. However, the public release of the data showed otherwise. At the time, Ledger believed that only 9,500 customers had their email addresses, as well as their first and last name, postal address, phone number, and information regarding their ordered products stolen. We believe this to be the contents of our e-commerce database from June 2020. Beware of phishing attacks, Ledger will never ask for the 24 words of your recovery seed. I’d see people asking if they were too late for the airdrop, or if there were any other airdrops similar. 14 during a bug bounty program. the breach in July 2020, the event’s actual details were only understood yesterday when hackers published the hacked data belonging to hundreds of thousands of people. Matt Johnson, Ledger’s Chief Information and Security Officer. It showed that far more sensitive data had been stolen, with Ledger estimating that a portion of 270,000 users have had their names, delivery addresses and telephone numbers posted online. 4- Do you sell data/information to telemarketer companies? Ledger says the hack itself did not expose the private keys or recovery phrases of any hardware wallets. Between April and June, 2020, those rogue agents used their API access to obtain transactional records of customers, including Ledger’s. However, In … Overall, Ledger accidentally exposed phone numbers and home addresses belonging to more than 270,0000 customers. If playback doesn't begin shortly, try restarting your device. Individuals who purchased a Ledger tend to have high net worth in cryptocurrencies and will now be subject to both cyber harassments as well as physical harassments on a larger scale than experienced before.”. In December, the data found its way onto a public online forum. A "breach" is an incident where data has been unintentionally exposed to the public. We will be conducting a detailed re-assessment of all our suppliers and partners to ensure that they continue to meet the highest standards. This is a difficult time for us all. As the old saying goes, what doesn’t kill you makes you stronger, in other words, Ledger will come out of this to provide you with a better, stronger, and more secure experience, you have our word. Alon Gal, Co-Founder & CTO at security firm Hudson Rock said, “This leak holds major risk to the people affected by it. Happy New Year from all of us at Crypto.com Research! “We’ve performed an internal penetration test, and confirmed that so far none of the database has been sold or shared on the internet, which we will continue to monitor. The information on or accessed through this website is obtained from independent sources we believe to be accurate and reliable, but Decentral Media, Inc. makes no representation or warranty as to the timeliness, completeness, or accuracy of any information on or accessed through this website. Find Out if YOU or a Friend are Affected by the Ledger Data Breach. Contact us through our online contact form and as @Ledger_Support on Twitter. This is an industry-wide problem we need to fight together, and Ledger is doubling-down on our commitment to do our part in this fight. Ledger continues incentivizing the community to take part in this program to double down on our commitment towards security. Blog posts. Based on the information we have, we believe it was discovered and exploited from April 2020 to June 28, 2020,” Ledger, Alon Gal, Co-Founder & CTO at security firm Hudson Rock, , “This leak holds major risk to the people affected by it. By Sara Merken. Moreover, we do have an active bug bounty program. At that time, the company reported minimal damage and quickly patched its system. The details included email addresses, first and last names, home addresses, and phone numbers. I heard scammers also targeted the same addresses using attacks for other devices as they know some have both? Firefox Monitor warns if your online accounts were involved in a data breach. Here’s our TLDR version. As soon as the breach was discovered, the key was deactivated, Ledger said. You can also contact our support team or consult the website https://haveibeenpwned.com/ where you will be able to instantly see if your data was leaked in this breach. Throughout these attacks, Ledger hardware wallets remain uncompromised and your cryptocurrency secure so long as you never share your 24 words with anyone (especially someone pretending to be Ledger — Ledger will never ask you for this information). At the time of the June data breach, Ledger posted that it worked quickly to patch the relevant security flaw and had notified all affected customers. However, despite their internal investigation and bug fix, an authorized third-party accessed and made away with content from their e-commerce and marketing database through an API key. On another note, we are also spending a considerable amount of resources on investigating the data breach and current phishing campaigns so as to bring those responsible for this to justice, for the benefit of our entire ecosystem. We continue working on this problem every single day, and today we want to share with you the beginning of our new plan that is aiming to increase the protection of our customers. This new phishing campaign is quite clever as it plays on the fears of Ledger users who received an email just a few months ago informing them of an actual data breach. The event may be connected to a leak of the company’s customer data in July 2020. Ledger is gathering a significant amount of customers’ reports to process them and transmit them to specialized law enforcement agencies. Beware of phishing attacks, Ledger will never ask for the 24 words of … Please be calm, and collect the phishing attempts to file a report with your local police. We strongly recommend that you consult a licensed investment advisor or other qualified financial professional if you are seeking investment advice on an ICO, IEO, or other investment. If you agree to our use of cookies, please continue to use our site. attempts from hackers. What happened with the data breach reported in July 2020? Share. The data was initially published on, “The API key misconfiguration at issue has been running since Aug 9, 2018. Ledger had earlier reported that hackers had stolen the personal data of only 9,500 customers. Find out if you’ve been in a data breach, get alerts about new breaches, and take steps to protect your online accounts. Ledger had earlier reported that hackers had stolen the personal data of only 9,500 customers. As Decrypt reported, an attacker has identified one client by their crypto holdings and home address. Keeping you secure is Ledger’s mission and we take these incidents extremely seriously both personally and professionally. If we are to find those responsible, we need your help. The details included email addresses, first and last names, home addresses, and phone numbers. Shopify told Ledger the data breach was part of its disclosure in September 2020, which involved over 200 merchants. About Firefox Monitor. Your crypto assets are safe. We have contacted the concerned users via email to inform them with the exact information that has been leaked in their case. The hacker... Metal wallets are a reliable way to store Bitcoin for a long period of time. Tap to unmute. Copy link. Even though the company fixed the issue immediately, it was too late. Pastes you were found in. You should never make an investment decision on an ICO, IEO, or other investment based on the information on this website, and you should never interpret or otherwise rely on any of the information on this website as investment advice. As the leak’s breadth is becoming better known, affected clients are now reporting ransom threats via email. Matt is a former Australian Federal Police officer, with proven experience in physical and cybersecurity, he held positions such as Group Chief Security Officer at Ingenico and Director of Cybersecurity at Visa. The famed hardware wallet manufacturer, Ledger, has suffered from a phishing attack. Ledger said the data breach did not cause any direct threat to funds security of users. In the aftermath of the data breach, and a short period of time after Johnson started, Ledger has taken substantial first measures to address the situation and ensure such a hack doesn’t happen again. More than a million customers’ email addresses were also leaked from the marketing database. And yet, the firm won’t be providing any compensation. While Ledger first reported the breach in July 2020, the event’s actual details were only understood yesterday when hackers published the hacked data belonging to hundreds of thousands of people. Based on the information we have, we believe it was discovered and exploited from April 2020 to June 28, 2020,” Ledger reported. In July 2020, it was revealed that Ledger had suffered a security breach in June that led to the theft of 1 million customer email addresses and other identification information. Find out if you can claim and if so, how much you could claim! However, we are determined to spend our focus on R&D to reinforce our security. Press contact: [email protected], New coins supported, blog updates & exclusive offers directly in your inbox, Copyright © Ledger SAS. We are humbled to be part of this community, and we will keep working harder everyday to evolve and add value to the ecosystem, but most importantly to be worthy of your trust. “To be very clear: this data breach has no link nor impact on our hardware wallets, the app or your funds. The answer may seem obvious to some, but I wanted to evidence it. 7- Will you be compensating those affected in the data breach? Ledger estimates the data may have been accessed from April until the end of June. Reply. We actively perform penetration testing, we also have a security lab called Ledger Donjon that consistently tests our hardware devices. Data breaches and phishing attacks are an increasingly industry-wide problem and we are doing what’s necessary to face any future threats. Wouldn't want to be a Ledger customer right now pic.twitter.com/wZoH3OwTLL, — Riku Raisanen (@rikuraisanen) December 21, 2020. Yes, we announced our intention to collaborate with others in the industry on this initiative. First, to recap the situation briefly: On July 14th, 2020 a researcher contacted us through our bounty program to inform us of a data breach on our e-commerce and marketing database. Ledger has also warned customers of many more phishing attempts to come. But the API was misconfigured on Ledger’s website. And to every Ledger customer, be certain that we are working around the clock to make sure this never happens again. This AMA was his first opportunity to share with you his vision for the future and answer your questions. The data breach was first detected as part of a bug bounty program on July 14. While very truly and sincerely regrettable, this breach concerns only e-commerce related information.” 07/29/2020 | Blog posts What happened. 6-  Will Ledger share the intel on phishing attacks with other hardware manufacturers? School of Block by Ledger is here to demystify decentralization, crypto and blockchain, one video at a time. Ledger found out about the data breach on Jul. Binance Smart Chain DeFi Project Hacked for $31 Million, Stellar XLM Edges Closer to a 35% Price Movement, VeChain Hits All-Time High, But Technicals Spell Trouble, Reef Finance Debuts as the First Polkadot Project on Binance Launchpool. 2020 was an unprecedented year for the world and for crypto. We are not planning to offer compensation to people affected by the data breach. Absolutely not, your data has never been intentionally disclosed and Ledger has never profited from selling or sharing your data with any third party. Enter an email address to see if you have accounts with organizations hit by a data breach. Firefox Monitor is provided by Mozilla. Ledger initially downplayed the breach, stating that the June incident impacted only 9,500 users. Since July, the breach caused a wave of phishing attempts from hackers. The company revealed a security error that gave hackers unauthorized access to a database containing the personal contact details of Ledger’s e-commerce clients. Before the data breach, Ledger had allowed a marketing company (an unknown partner) access to its e-commerce and marketing database through an API. The data that have been exposed are email, name, surname, phone number, product(s) ordered and delivery address. Through forensics conducted by Ledger … Also part of our mission is to transparently communicate, listen to your concerns, and that is the reason why we organized this event, to provide you with answers. We discovered a malicious attacker had gained unauthorized access to our e-commerce and marketing database via a third party’s API key. While Ledger first reported the breach in July 2020, the event’s actual details were only understood yesterday when hackers published the hacked data belonging to hundreds of thousands of people. So for those of you who attended our AMA, we want to thank you for your presence and participation. The data was initially published on Raidforums and then spread to other websites like Intelx and many others. We immediately fixed the data breach and launched internal investigations. Earn up to 12% APY on Bitcoin, Ethereum, USD, EUR, GBP, Stablecoins & more. As you know, Ledger was targeted by a cyberattack that led to a data breach in July 2020. Learn more, 02/26/2021 The threat demands the victim pay them $500 or face physical violence. We do not accept compensation in any form for analyzing or reporting on any ICO, IEO, cryptocurrency, currency, tokenized sales, securities, or commodities. We rely on a database of historical and recent breaches from hundreds of sites. New reports now reveal that the breach was much larger in breadth and depth. We are still confirming, but early signs tell us that this indeed could be the contents of our e-commerce database from June, 2020. This gave me an idea:- take part in as many airdrops as possible and see how many had any value to them and report back. Ledger has also warned customers of many more phishing attempts to come. Announcements can be found on our blog. 1 Min Read. This helps you assess your risk level of a potential hack and secure your account. 3- I have not received any email from Ledger, I want to know if my data has been leaked? You can also contact our support team or consult the website https://haveibeenpwned.com/ where you will be able to instantly see if your data was leaked in this breach. But experts worry that many customers’ safety is at risk forever. Addressing the July 2020 e-commerce and marketing data breach — A Message From Ledger’s Leadership. Some or all of the information on this website may become outdated, or it may be or become incomplete or inaccurate. Moreover, Ledger does not save credit card information, so the data breach does not affect your payment details. More than a million customers’ email addresses were also leaked from the … Data Breach Check. First of all, as a company, we are deeply sorry that these incidents occurred and for any pain or stress they’ve caused you. More details here. We hope other companies will join the bounty program and help make the crypto community a safer place. Ledger, Ledger Nano S, Ledger Vault, Bolos are registered trademarks of Ledger SAS. The breach, the company found out last month, was due to “rogue member (s)” of the support team of Shopify, the e-commerce company that handles Ledger’s sales. Yesterday, we were informed about the dump of the content of a Ledger customer database on Raidforum. If your data has been compromised through this Shopify data breach you have been notified by email- the title of the email is “SECURITY NOTICE: Ledger included in Shopify database breach” and it was sent on the 13th of January 2021 around 4 PM - CET. According to a blog post, the hacker convinced a domain hosting provider that manages one of Liquid’s domain names to give them control of the account and domain. Shopping. If you want to know more about what happened, you can find a recap here. The information on this website is subject to change without notice. Get all your data breach questions answered below.
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